The Team at Pharmacy NZ wants to make sure you have the best online shopping experience possible. We pride ourselves on our friendly customer service. Below are some comments we have received from customers about our NZ online pharmacy. If you would like to leave a comment to be published on this page please use the contact form below. By filling in this form you are submitting a comment to be published on this page.
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This page is for customer comments to publish on this page ONLY, we check and publish these comments every month or so. IF YOU WOULD LIKE HELP OR TO RECIEVE A REPLY FROM CUSTOMER SERVICE STAFF then head to the CONTACT US page here..
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The courier delivery service was very quick. I inadvertently ordered the wrong shade of makeup but a phone call to the pharmacy and it was no trouble at all to return the incorrect product and receive by return courier the right shade.
It was great dealing with you. I buy a lot of things online from various traders and I have to say I was very impressed with your quick response in regards to sending the tracking order and letting me know when you sent the item - which was the same day. I didn't think the product that I bought was available in NZ (made in the USA) and I was delighted to find that you had it in stock.
Fabulous service and communication every step of the way! Speedy delivery and items well packaged!
Really fast service. I have purchased product before. Highly recommended
Thanks for continual great service - I have purchased from this company for years now & their prices & service are excellent! Its a simple site to use & product arrival is fast. I use the magnesium flakes & they are very high quality.
Excellent communication! Inquire about the order and receive response same day. Product was well packed and arrived as promised. Will definitely order again from them.
Excellent efficient service!
I ordered on line. My order was delivered within three days. I live near Invercargill and on a rural delivery so I was thrilled with the short time it took to get here. Thankyou.
Highly recomend Pharmacy NZ for online shopping.I made my order from Australia, was keep well informed of the progression and aproximate delivery date. The product price and cost of shipping was very reasonable . Very happy with all aspects of the transaction 🙂
Excellent efficient service!
Very fast and efficient will definitely use your service again. The product is really good as well. Thank you.
Service was fantastic will deal with you again in the future
I have purchased from these guys quite a few times and they are great. The product turns up extremely fast...top service!!"
" Thank you for wonderful service. Your communication is excellent and very much appreciated. I would like to make a comment about the product I bought which unfortunately I'm a little unhappy with. I ordered the Derma Oil. The product I have been using prior to my order with you, is a purely natural oil. The oil with the same name that I have received from you, is not. I was quite disappointed to realise that the base oil in the product you sent me, has mineral oil as the base and there are other chemical products in it as well. I am a little confused, as the labels on the exterior of both boxes is the same, I assumed I was buying the same product that I have been using.
I'm not in any way suggesting there has been some intention to mislead me, but I would just like to let you know I was disappointed with the product I received. I have continued to look for the original product and I'm guessing as I can't find it, that there has been a shift in the organisation of the manufacturer. Thank you "
Very good service prompt delivery just the eye cream I got pump stopped working after only using it a few times.
I sadly never received my order. I received a notice from customer service saying you were unable to ship to the U.S. I would love to give a review if I could receive the sunscreen. Thank you!
Professional, fast service, nice atmosphere, friendly and helpful staff.
Excellent service and impressed with communication.
I ordered a volume developer from Pharmacy NZ and it arrived the following day! Super quick, prompt and I called for my track and trace and the lady I spoke to was lovely!! Would def recommend to anyone and everyone!! Thank you!! 🙂
I have ordered three times now. I love how quickly my order arrives in the United States.